Policies


BOULDER CREEK RV RESORT POLICIES

The Boulder Creek RV Resort is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 24 hours prior to your arrival date to cancel your reservation.

In the unlikely event that you must cancel with less than 24 hours notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.

WE DO NOT GUARANTEE SPECIFIC SITES.

RV Check-In: Noon RV Check-Out: Noon

Cabin Check-In: 3:00 PM Cabin Check-Out: 11:00 AM

If arriving after hours, please call to make arrangements.

Absolutely No Smoking inside cabins, showers, laundry, clubhouse, store or Pool area.

We are a family friendly park - CANNABIS AND/OR ILLEGAL SUBSTANCES ARE NOT ALLOWED IN PARK.

Pets are welcome and must be kept on a leash and cleaned up after at all times and to not left unattended. Cabin 19, 70 & 71 are pet friendly, a pet fee of $25 per day is charged.

Children are welcome.

MUST DRIVE SLOW IN AND OUT OF RESORT.

CANCELLATION & REFUND POLICY:
Deposits are non-refundable, but you can move your reservation for up to 1 year from the original stay date provided you will call and inform us at least 24 hours prior to the scheduled arrival date.
No Refunds on early departure.

NO SHOW POLICY:
No Show is if a guest fails to arrive on the arrival date and makes no explanatory contact before 11:00am on the date of arrival. In case of no show, 100% of the entire stay will be charged to the guest.

Boulder Creek RV Resort is/are not responsible for lost or stolen items. Keep your personal items secure when not in use.

Guests agree that at the end of the term of this agreement, the guest shall immediately move his or her RV out of the park. The guest also agrees to abide by all resort rules and regulations set forth herein, as well as those posted and or distributed, plus all of the terms of this agreement. Guest shall be responsible for all damage caused by guest or any of the guests or visitors they have visiting. These rules are strictly enforced. Failure to comply with any of the above-mentioned rules will result in immediate removal from the resort and all monies paid will be forfeited. *Current reservation rules subject to change without
notice.

For your health and safety, your space must be kept clean and free of debris, electrical cords, hoses, or other items that can present a hazard to yourself and or others. Boulder Creek RV Resort is not responsible for any accidents or injuries to any person while on campground property; for any lost or stolen items; or for damage to vehicles, RVs or personal property. If you have any questions please inquire at the reservation office.

Boulder Creek RV Resort property is privately owned. We reserve the right to refuse service to anyone. The guest accepts privileges with the understanding that guest does hereby release Boulder Creek RV Resort its officers and employees against claims resulting from loss of any kind or damage to property or injury to guest or any member of the family or guest of the registered guest arising out of the use of resort facilities. Disorderly, ill-mannered conduct or drunkenness will not be tolerated. Parents or their guardians are responsible for children's behavior at all times.

All park occupants and guests must comply with federal, state, local laws and park rules. Guest WIFI Internet: Boulder Creek RV Resort provides complimentary unsecured Guest WIFI internet to guests on an AS-IS basis and assumes no liability as a result connecting to the service. Guest use of Guest WIFI system at own risk. Bandwidth limited to surfing and emailing on park Guest WIFI.

All Cabin rentals are NON-Smoking. Renters are fully aware that tobacco odor, smoking paraphernalia found inside cottages will result in a mandatory minimum cleaning charge of $250.00 for cleaning and painting. Renters further agree and authorize Boulder Creek RV Resort to charge Renters credit card account for any and all damages or missing items belonging to rental or any extra cleaning, and damage to park or rental and authorizes charges to Renter's credit card.

I HAVE READ, UNDERSTAND, AND AGREE TO COMPLY WITH ALL THE RULES AND REGULATIONS AS POSTED IN THE OFFICE AND/OR ON THE PARK GROUNDS/LITERATURE.

Rates/policies are subject to change.


ARRIVAL TIMES
12:00 PM - 10:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 6 and under stay free. Pets are welcome. Pets are welcome in our park at no additional charge. Pets must be kept on a leash at all times and never left unattended. Pets must be picked up after, doggie bags are located throughout the park. Pets are allowed in Cabins 19, 70 & 71 for $25 fee per night, undeclared pets and if unruly pets cause damage to cabins, a will fine of 250 to $1000 will be charged to guest credit card. Pets are not allowed in the pool area, store or clubhouse.

CREDIT CARD SECURITY
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